How does AI change the Hotel Industry nowadays and what is the robotic technology doing that make us feel and think?

Do we feel safe and secure to start investing in AI technology more seriously, rather than using it for trial and error purposes?

We have all seen a small fraction of AI every single day included in our daily lives, wether it is from an app in our smartphone, to a transaction made in the bank or just a customer  service request from an online tool on a website, it is indeed a friend, or some could say an enemy to our lives.

Either way AI is here to stay, not only in the TECH oriented companies but also in companies that are included in the hospitality services and as far as it can go. In simple words, hotels are now using AI to assist their customers. That is a disruptive innovation that has many potentials yet many glitches, as it has not yet been formed in a way which people can adapt to easily and trust it with closed eyes.

So, let’s see a couple of changes that AI brought through the years of it’s expansion
in the hotel industry.

1) It gave the hoteliers the chance to upgrade and expand their possibilities and created seamless experiences for the customers and guests.
2) It increased the revenue of the hotel’s through it’s analytic optimization which never has it been compared with the human’s mind
3) Less human errors and more delivery of top-notch services

Let’s also see where exactly AI services are applied in the hospitality industry:

Voice Activated Services
Pricing
Multilingual support
Chatbots

AI can be views as a long-term investment which will support the hospitality industry. Unlike robots, humans are here to support the mistakes of the Ai and bring a harmonious outcome!